Sage Stripe Pyjama Set

CHRISTMAS

We offer extended returns during the festive period meaning all orders placed in December can be exchanged or refunded up until 10th January. 

To guarantee a pre-Christmas delivery, please ensure you place your UK order by 12pm on 21st December. Our wonderful team will continue to ship UK orders via DPD’s next day service up until December 22nd, however delivery after this time is not guaranteed.

UK orders:

DPD next day (Monday-Thursday), £6.

All international orders are shipped through DHL express:

EUROPE, £20

USA, £25

REST OF WORLD, £30

PLEASE NOTE - When placing an order outside of the UK, your parcel may be subject to import duties and taxes. We do not cover the duty and import VAT charged, these additional charges are the responsibility of the customer. 

Customers who refuse their HONNA shipment are responsible for the original shipping charges, any import fees that are incurred, as well as the cost of returning the parcel to us. These charges will be deducted from your final refund once the shipment has been received. 

Please note that we do not offer free exchanges on international orders.

Please allow one working day for your order to be dispatched. All orders placed over the weekend will be dispatched on the Monday.

CHRISTMAS

We offer extended returns during the festive period meaning all orders placed in December can be exchanged or refunded up until 10th January. 

To guarantee a pre-Christmas delivery, please ensure you place your UK order by 12pm on 21st December. Our wonderful team will continue to ship UK orders via DPD’s next day service up until December 22nd, however delivery after this time is not guaranteed.

STANDARD RETURNS

We hope you are delighted with your HONNA purchase. However, if you wish to return your order, please do contact us at hello@honnalondon.com within 14 days of receiving your order.

Unfortunately we do not offer free returns and we would advise sending the item via a recorded or tracked delivery service as we cannot be held responsible for lost or damaged garments in transit.

Providing the item is unworn, packed into the original cloth bag and the original tags remain attached, once we have received the return, we will process the refund for you. Please note that shipping costs are non-refundable.

EXCHANGES

We offer free UK exchanges on all full priced items. Please do return the item to us via a recorded or tracked delivery service as we cannot be held responsible for lost or damaged garments in transit. Providing the full priced item is returned to us unworn, packed into the original cloth bag and the original tags remain attached, once we have received your return, we will process the exchange and ship the requested item free of charge.

BLACK FRIDAY SALE ITEMS

We do not offer free exchanges on any discounted items purchased in our Black Friday sale, we ask that you return the item to us and place a new order for your preferred style or size.

INTERNATIONAL RETURNS

We offer an extended 30 day returns period for all international customers. Please do note that we do not offer free returns or exchanges for international orders.

Please do allow 5-10 working days for returns to be processed from the date our warehouse receives your return.

HONNA pyjamas are designed to be oversized for maximum comfort. You can view our size conversion chart here.